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Please jump on live help (Yellow Button on the lower-right hand side) or send us an email through the form below. We aim to reply to all queries within 15mins during market hours.

Have questions?

Find some answers below or please take a look at our full FAQ page to find the answers you need. You can also contact us directly using live chat help or message from.
What form of payments can I pay with?

We accept Credit/Debit Cards, PayPal, Skrill and Coingate (Bitcoin & Cryptocurrencies) payments. If you overpay, credit will be applied to your account; this allows you to prepay if desired. Account credit is always used before charging other type of payments for ongoing service (if there is no active PayPal subscription).

Is there any setup or configuration required?

No. All systems are delivered ready-to-go. You will be emailed all the information you need to access your Forex VPS immediately. All you will need to do is log in to your MetaTrader 4 account, or download and install other software you would like to use. We have included Chrome browser and a number of other applications pre-installed for your convenience.

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Are there any contracts or renewal obligations?

No. We provide all services on a month-to-month basis (unless you have chosen to pre-pay for multiple months). Regardless of your billing cycle, there is never any obligation to renew, and no penalties for cancelling your service.

I need to use a specific application. Can I do that?

Yes. Our service is not exclusive to forex trading, and can be used with any regular Windows application, as well as all types of trading, all brokers, and all software platforms. Each VPS is deployed with an isolated installation of Windows Server 2008 R2 (or 2012), which looks and responds just like a normal PC. You can launch Chrome or Firefox to browse the internet, access email, etc., and download any applications that you might need. Of course, if you would like help installing any software that is not pre-included, we will be happy to assist. Simply open a support ticket to request assistance with anything.

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